mm33mm Privacy Policy

This page explains how mm33mm protects and handles your personal information.

Last updated: 29 October 2026

Introduction — About This Policy

mm33mm is a platform providing digital casino services to players in Myanmar. We are committed to strictly protecting each user's personal information and to being transparent about how we handle it.

This Privacy Policy explains how we handle your information when you use mm33mm's website and services. Please read and understand this policy before continuing to use our services. By using our services, you are considered to have agreed to this policy.

1. Information We Collect

We collect only the information necessary to provide our services, manage accounts, and operate in compliance with the law. That information is as follows—

1.1 Information You Provide

Name, date of birth, gender
Contact details — email address, phone number
Username and password chosen for your account (encrypted)
National registration card or citizenship identity card (when KYC is required)
Payment-related information — KBZPay phone number, Wave Money phone number, AYA Pay or CB Pay number

1.2 Information Collected Automatically

IP address and device information
Browser type and screen resolution
Date and time logs of access to our services
Game history and deposit / withdrawal records
Session data related to cookies

1.3 Information We Do Not Collect

We do not store full bank credit card numbers, biometric data, or the content of communications between customers in any form.

2. How Your Information Is Used

mm33mm uses the personal information collected solely for the following purposes—

To process account registration and manage accounts
To process deposits and withdrawals
To provide customer service — available 24/7 via Live Chat and email
To prevent illegal gambling and account fraud
To verify that users are 21+
To provide responsible gambling tools
To analyse and improve our services
To ensure legal compliance

We do not use your personal data for any purpose beyond those stated above.

3। Cookies and Tracking Technologies

We use cookies and similar technologies on our website. They keep your session active, remember your preferences, and maintain site security.

Types of Cookies

Essential Cookies: Required for login and security
Functional Cookies: Remember your preferences and language settings
Analytics Cookies: Help us understand how the site is used so we can improve our service

You can block cookies through your browser settings. Please note that doing so may cause some features of our service to stop working.

4। Sharing and Disclosure of Information

mm33mm never sells or rents your personal data to third parties. We may share personal data only in the limited circumstances below—

4.1 Service Providers

We may share data with third-party service providers who help us process payments and carry out business operations. Those providers may only use the data for the purposes we instruct and are bound by strict confidentiality agreements.

4.2 Legal Compliance

We may disclose data to the relevant authorities when required by law — for example, under a court order, legal proceedings, or to prevent illegal gambling.

4.3 Business Changes

Personal data may be transferred in the event of a company merger, acquisition, or asset transfer. We will notify you in advance if this occurs.

5. Data Security Measures

Protecting your personal data is a top priority for us. The security measures we apply include—

All data transfers are protected with SSL (Secure Socket Layer) encryption
Passwords are stored using appropriate hashing techniques
Access is restricted to those who need it (Role-based Access Control)
Regular security audits are carried out
If a data breach occurs, we will notify you within the required timeframe

While our security systems are robust, please be aware that no activity conducted over the internet can be guaranteed 100%, and you must keep your account password confidential.

6. Data Retention Period

We retain your personal data for as long as necessary to provide our services and in accordance with applicable laws and regulations. Our retention policy—

Active accounts — for the full duration that services are being provided
Closed accounts — for a legally required period after closure
Financial records — for the period required by applicable law
Deletion requests — processed within 30 days of the request, unless we are subject to a strict legal obligation that prevents this

7. Your Rights

Every user of our service has the following rights regarding their personal data—

Right of Access

You may request a copy of the personal data we hold about you.

Right of Rectification

You may request that inaccurate or incomplete personal data be corrected.

Right of Erasure

You may request that your personal data be deleted, subject to any legal restrictions.

Right to Object

You may object to or request a restriction on how we handle your data.

To exercise any of these rights, please contact us at [email protected]. We will aim to process requests within 30 days.

8. Children's Privacy Protection

mm33mm services are for persons aged 21 and above only. We never knowingly collect personal data from anyone under 21. If you believe a child's personal data is present on our site, please contact [email protected] immediately — we will remove it as quickly as possible.

9。 International Data Transfers

While we prioritise storing and processing data in Myanmar, some technical operations may result in data being stored outside the country. In such cases, we ensure that the protection standards described in this policy remain in place.

10。 Policy Updates

We may update this Privacy Policy from time to time. For significant changes, we will post a prominent notice on the site, and your continued use of the site will be taken as acceptance of the updated policy. The date of the latest revision is shown at the top of this page.

If you have questions about policy changes, you can reach us at [email protected].

11。 Contact Information

If you have any questions, requests, or complaints about this Privacy Policy, you can contact the mm33mm customer support team through the following channels—

Live Chat: 24/7 Burmese-language Live Chat — available directly on the website
Email: [email protected]

Our customer support team works to handle all requests as quickly as possible.

FAQ

Questions about Data Protection

No. mm33mm never sells or rents your personal information to third parties. Only payment service providers we work with may handle your data, strictly for the purposes we instruct, and under confidentiality agreements.

Yes. You can request access to your personal information, correct any inaccurate details, or ask for deletion. To make a request, contact us at [email protected] — we will do our best to respond within 30 days.

Yes. All payments made through KBZPay, Wave Money, AYA Pay, and CB Pay are protected with SSL encryption. We do not store sensitive data such as full credit card numbers ourselves — payments are handled entirely by the respective payment platforms.

You can block analytics and functional cookies from your browser settings. However, please note that disabling cookies required for account sessions and security may prevent some features from working properly.

After account closure, we retain necessary data including financial records for a legally required period. Once that period ends, you may request deletion by contacting [email protected].

If we become aware of a data breach, we will notify you within the required timeframe. We will clearly explain what type of data was affected, the potential consequences, and the protective actions we have taken.

Still have questions?

If you need any clarification about this policy, please get in touch with our 24/7 Burmese-language customer support team.

Contact via Live Chat